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Thursday Sep 21, 2017

Parts Locator

Statistics show that when seeking information on repairing or servicing a product after purchase, a great many consumers will start that search at the manufacturer’s website. Red Oak has designed a Parts Locator interface which allows these consumers an opportunity to easily search a manufacturer’s dealer network to locate obsolete or hard-to-find parts that may not be available through their local dealer.

To comply with Red Oak’s standing philosophy of “no dead ends” and guaranteed communication, all inquiries submitted through the Parts Locator will receive a response.

The benefits are dramatic in building brand loyalty with consumers, and also provide the manufacturer the ability to:

  • Stimulate relationships with potential new prospects and/or repeat buyers
  • Provide opportunities for up-sell and cross-sell
  • Enhance dealer loyalty by offering this program at no cost to them